Privacy Policy

Introduction

Jam UK Trading Ltd (“JamVans”) are committed to preserving the security and privacy of our customers and website visitors. The importance of data privacy and security is understood and respected by JamVans and this privacy policy explains how we will use and store your personal and company information. This includes what you tell us about yourself or your company, what we learn by having you as a customer or a website user, and the options you take regarding the marketing you would like to receive from us. JamVans are committed to processing personal information using methods that comply with regulatory and legal obligations including the General Data Protection Regulations introduced in May 2018.

If you have any queries about this policy please contact us at info@jamvans.co.uk to find out more.

JamVans will:

 

How we collect personal information 

We may collect personal or company information about you from these sources:

 

Information from third parties:

We may use personal or company data passed to us from third parties including:

 

Information we collect

We need to collect a large amount of information from you in order to provide accurate quotations and to carry out our services efficiently including:

 

How we use your personal information

We will use your personal information or the following purposes;

 

Who we share your personal information with

We may share your personal information with:

 

Transfer of information

Some third parties who we pass personal data to, maybe based outside the United Kingdom and European Economic Area (EEA). Organisations that are based outside the EEA may be subject to local or national data protection regimes which may not have the same level of controls in regard to data protection as currently exist with the United Kingdom or the EEA.

We will only send your personal information outside the EEA in order to:

 

We may be required to disclose certain personal data to local or national government bodies or authorities responsible for crime prevention, immigration, customs, border control, security and anti-terrorism. Although it may not be mandatory to provide such information to these authorities, we may do so in circumstances where we consider it appropriate to comply with their request.

 

 

Retention of personal information

We will retain your personal or company data for as long as is necessary while we are providing services to you and while we feel you may have use for our services in the future. We will also retain your personal information to meet legal or regulatory requirements.

We keep your personal data for the following reasons:

 

Cookies

Cookies are small information files which are saved to your website browser to collect certain information about your use of the JamVans website. Some of these cookies are essential so as to make the web site work properly and to enhance your experience. We would like to inform you that the cookies we use do not store personal data and therefore we do advise that you keep cookies active whilst visiting our website as you may experience issues with pages not working or displaying correctly if you disable them.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other key user experience information by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

We also use JavaScript to speed up your experience while you are visiting our website.

Cookies are used by us to collect anonymous information to enhance your experience with our website in the future and to assist us in identifying your particular needs or requirements.

You have the option to change your browser settings to accept or reject cookies. If cookies are already on your computer you can delete them.

If you delete either the cookies or the JavaScript this may impair the functionality of our website.

Most browsers automatically except cookies but you can choose not to. To do this you will need to update your individual browser settings.

 

External Links

Our website may provide external links to other websites.  These are operated by other companies and are therefore subject to their own privacy policies.

Where possible we try to select reputable websites and sources of information.

Direct marketing

Your personal information may be used by us to contact you by post, phone, e-mail or electronic messaging services and social media, with information about products and services (including discounts and special offers) we think will be of interest to you.

How to opt out of marketing

If you wish to opt out of receiving marketing messages from us then please email us a info@jamvans.co.uk quoting your client account number.

Alternatively you can write to:

Data Protection Officer,
JamVans
Unit 25, Boxted Farm,
Berkhamsted Road,
Hemel Hempstead,
Hertfordshire HP1 2SG

When writing to us please provide; your full name and address and your client account number.

If you chose to e-mail us please note we are unable to accept any liability for personal information or data which is lost or abused in transmission to us.

We will endeavour to update your marketing preferences as soon as we possibly can.

If you opt out of direct marketing, you will still receive service related communications from us if we are still providing you with services.

Your rights

Right to access to personal information

You have the right to obtain written confirmation from us whether your personal information is being processed by us or by a third party.

You have the right to access any personal information we hold.

Your subject access request must be made in writing to:

Data Protection Officer,
JamVans
Unit 25, Boxted Farm,
Berkhamsted Road,
Hemel Hempstead,
Hertfordshire HP1 2SG

or e-mail: info@jamvans.co.uk with the Subject – “Subject Access Request”.

Please provide proof of identification when you make your subject access request, otherwise we can not release any personal data information.

Although there is no fee for meeting your request we reserve the right to charge a reasonable fee if, in our reasonable judgement the request is manifestly unfounded, excessive, or repetitive.